Terms of service
Welcome to our website. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing our site or purchasing from us, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Eligibility and Legal Capacity
By using this website, you confirm that you are at least 18 years old or the legal age required in your jurisdiction to purchase adult products. You also confirm that you have the legal capacity to enter into binding agreements. We strictly prohibit the use of this website by minors.
2. Nature of Products
We sell adult-oriented products intended strictly for personal use. All products are sold as novelty and lifestyle items. You agree to use all products responsibly and in accordance with any provided instructions. We are not responsible for misuse, improper handling, or unintended use of any product.
3. Orders and Contract Formation
Placing an order on our website constitutes an offer to purchase. A legally binding contract is formed only when the order has been accepted and dispatched by us. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to suspected fraud, abnormal purchasing behavior, pricing errors, or product unavailability. If payment has already been processed, a full refund will be issued.
4. Pricing and Payment
All prices displayed on the website are shown in the selected currency and may be subject to change at any time without prior notice. We reserve the right to correct any pricing errors. Payments must be completed before order processing. We use secure third-party payment providers, including PayPal. By submitting payment, you confirm that you are authorized to use the chosen payment method.
5. Fraud Prevention and Risk Control
To protect both customers and our business, all orders are subject to fraud detection and verification procedures. We reserve the right to delay, cancel, or refuse any order flagged as high risk. Additional identity verification may be required before order approval. We also reserve the right to cancel orders that cannot be verified or that present a high risk of chargeback or abuse.
6. Shipping and Delivery
Orders are processed within the stated handling time. Delivery timeframes are estimates and not guaranteed. Delays may occur due to logistics providers, customs processing, or external factors beyond our control. Customers are responsible for providing accurate shipping information. We are not liable for delivery failures due to incorrect or incomplete addresses.
All orders are shipped in discreet packaging. No product-related information will appear on the outer packaging.
7. Proof of Delivery and Dispute Handling
We rely on carrier-provided tracking information as proof of delivery. If a package is marked as delivered by the courier, it will be considered fulfilled. In the event of a dispute, customers agree to cooperate with our investigation process, including contacting the courier where necessary. We reserve the right to provide tracking records, delivery confirmation, and carrier data as evidence in any payment dispute or chargeback case.
8. Returns, Refunds and Hygiene Policy
Due to the intimate nature of our products, all items are subject to strict hygiene standards. We do not accept returns of opened, used, or unsealed products. Returns are only accepted for defective or incorrect items. Customers must contact us within 14 days of delivery to request a return. Approved returns must be unused and in original packaging.
Refunds are processed after inspection and will be issued to the original payment method. We reserve the right to deny refunds that do not meet our return conditions.
9. Right of Withdrawal for EU and UK Customers
Customers located in the European Union or United Kingdom may have a statutory right to withdraw from their purchase within 14 days. However, this right does not apply to sealed goods that are not suitable for return due to health protection or hygiene reasons once unsealed.
10. Chargebacks and Payment Disputes
By placing an order, you agree to contact us first to resolve any issue before initiating a chargeback or dispute. Unauthorized or abusive chargebacks may be contested with evidence including order confirmation, IP records, payment verification, and delivery confirmation. We reserve the right to restrict future orders from customers who engage in fraudulent or abusive dispute behavior.
11. Intellectual Property
All content on this website, including text, images, product descriptions, branding, and design elements, is the property of our company and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
12. Acceptable Use
You agree not to use this website for any unlawful purpose, including but not limited to fraud, abuse, hacking, spreading malware, or violating any applicable laws or regulations. We reserve the right to suspend or terminate access for violations.
13. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. Disclaimer of Warranties
All products and services are provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, secure, or error-free.
15. Third-Party Services
We may use third-party providers for payment processing, logistics, and analytics. We are not responsible for the performance, policies, or actions of these third parties.
16. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Continued use of the website constitutes acceptance of those changes.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising shall be subject to the jurisdiction of UK courts.
18. Contact Information
If you have any questions regarding these Terms, please contact us at:
Email: service@amorialab.com
Website: https://amorialab.com/
